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Two-Factor Authentication

Attention: If you generate new recovery codes, all existing codes will be deleted and replaced with new ones.

Please enter the 6-digit code shown in your authenticator app here.

2FA code

No access to your authenticator app?

Two-Factor Authentication

Please install an authentication app (e.g. Google Authenticator) and scan the QR code.

Alternatively, enter this key manually:

Please enter the 6-digit code from your authenticator app

2FA code

Two-Factor Authentication

Enter one of the recovery codes here. You received this when setting up the 2-factor authentication.

Recovery code

I lost my recovery codes

Recover account

In order to recover your account, we need proof of identity.

Please upload a copy of your ID and proof of ownership of your company (e.g. excerpt from the company register). We will then take care of restoring your account as quickly as possible.

ID copy

Proof of ownership of your company

Application sent successfully

Your account recovery request has been successfully submitted. Our support will contact you shortly.

Outdated app version

Outdated Android version

In order to ensure the highest level of security for the helloCash app, we are ending support for Android version 7 and smaller with release [1.10].

The helloCash app can still be installed on older Android devices running Android 7 or below. However, with the release of Release [1.10] of the helloCash app will no longer receive updates of new features, bug fixes and security patches. If you have any further questions, we will be happy to help at info@hellocash.at.

You are using an outdated version of helloCash that is no longer supported.

To continue using helloCash, install the latest update.